Delete account or data

You do not need an account to use the app. The app gives you a guest profile, and you can delete it with everything attached to it at any time.

Delete in the app

1. Open the app and go to About.
2. Choose "Delete my data".
3. Confirm.

Deleting needs an internet connection. Our server removes your guest profile, the link to your device and your sessions. After the server confirms, the app erases its local secret, device ID, token and any unsent feedback. If you open the app again, it creates a new guest profile.

If you cannot open the app

Lost the phone, deleted the app or cannot get online? Write to support@globalmetromap.com from any device. Tell us the phone model and roughly when you first used the app. We may ask you to confirm that the profile is yours, then we delete it and reply when it is done.

What remains after deletion

Server logs, records in our notification log and messages in our Telegram chat. They do not contain your guest ID. The map data you downloaded is not personal data and stays on your device until you delete the app.

The Privacy Policy explains each of these in detail. For other requests, write to privacy@globalmetromap.com.